E-commerce merchant accounts and credit card processing by E-Commerce Exchange



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Merchant Services Guide Documents

Answers and Prevention Tips for Chargebacks and Retrievals

How to Obtain the Best Possible Discount Rate

About Your Merchant Account

Information Contained in the MAD Report

Sample of Your Merchant Statement

Understanding Your Merchant Statement

Proper Transaction Processing

E-Commerce Risk Management Guidelines

Debit Card Service Guide

Glossary of Terms

Change / Request Forms

ACH Debits/Credits Change Request Form

Card Addition/Change Request Form

Address/Phone/Fax Change Request Form

Processing Limit Change Form

Business Name Change Form

Close Merchant Account Request Form

FAX Completed Request to E-Commerce Exchange at 800 401 9182 / 323 965 2848

E-Commerce Exchange is a registered ISO/MSP of the following FDIC insured banks:
National Bank of the Redwoods, Santa Rosa, CA; National City Bank of Kentucky, Louisville, KY;
Minotola National Bank, Vineland, NJ; Humboldt Bank, Eureka, CA.

	E-Commerce Exchange, a wholly owned subsidiary of iPayment, Inc., is a Registered ISO/MSP of the following FDIC Insured Bank: Wells Fargo Bank, N.A., Walnut Creek, Ca. Credit Card Processing services also provided by WorldPay, a part of the Royal Bank of Scotland Group. Innovative Merchant Solutions, an Intuit Company, is a Registered ISO/MSP of the following FDIC Insured Banks: WestAmerica Bank, Santa Rosa, CA and JPMorgan Chase Bank, Columbus, OH. and Optimal Payments, a registered ISO of JPMorgan Chase Bank, Hicksville, NY and a registered ISO/MSP of Merrick Bank, South Jordan, Utah


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