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Glossary

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    bait advertising
    advertising that offers an unusually low price for an item to draw a customer into a store where the low  priced item is usually not available.  Then the customer is convinced to buy a more expensive similar product. Also known as bait and switch advertising.


    banner advertising
    A marketing mechanism that contains strips of advertisements that are sporadically positioned on a web page and are extremely popular on the World-Wide-Web.  These types of ads generally take up a considerable amount of bandwidth and are sometimes disturbing to the web user.


    benefit segmentation
    The process of grouping customers into market segments according to the benefits they seek from the product. Refers to their needs and wants only.


    blind certificate
    A blind certificate is an anonymous version of a cookie.  The user can be tracked due to limited information that is provided by the user's system, but the name is withheld.  Blind certificates allow marketing departments to trace consumer's spending habits without invading a customer's privacy.


    blow-in
    A technique used for inserting pieces or postcards into a magazine.  They are blown-in and fall out into customers' laps.


    bookmark
    A marker saved in a user's Web browser so that he or she may return to a Web site later without having to remember the exact URL. In Netscape, they are called "bookmarks," while Internet Explorer labels them "Favorites."


    brochureware
    1.  A part of a website that provides an introduction to a company, contact information, and news about its products and services.

    2.  Advertising for planned but non-existent products (see vaporware).  The advertising implies that the company is actively marketing and selling the product.  This technique is sometimes used as a strategic weapon to lure customers into not making a commitment to a competitors products.



    business-to-business communications
    The marketing of products from one business to another. These products are needed to make other goods and/or provide services.


    buying signals
    Verbal & non-verbal signals that show a customer is ready to buy.




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